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IT Services

IT Support & Helpdesk for Small Teams

Practical day-to-day IT support for startups and small businesses, helping your team resolve technical issues, get set up correctly and keep working.

Included in this service

What We Offer

Everyday Technical Support

  • Desktop and laptop troubleshooting
  • Windows and business application support
  • Outlook, email and Microsoft Office support
  • Printer and peripheral troubleshooting

Connectivity & Access

  • VPN and connectivity support
  • User account and password assistance

People & Process

  • Employee onboarding and offboarding
  • Remote and agreed onsite assistance
  • Ticket tracking and IT documentation

Remote support is the default. Onsite visits are arranged by agreement and depend on location and scope.

Benefits

How We Help Your Business

Fewer interruptions

Staff get help with technical problems instead of losing time working around them.

One place to ask

A consistent way to raise requests, so issues are recorded and not lost in chat threads or hallway conversations.

Smoother joiners and leavers

New starters are set up consistently and leavers’ access is dealt with in an orderly way.

Fixes you can refer back to

Issues and solutions are documented, which makes recurring problems easier to spot and resolve.

Target customers

Who Is This Service For?

  • Startups that have no in-house IT person
  • Small businesses relying on informal or ad-hoc IT help
  • Teams of up to 50 people who want a consistent point of contact for IT
  • Businesses that want clearer records of their devices, accounts and IT issues

Talk to us about IT Support & Helpdesk

Tell us what you need and we’ll come back to you with the next steps. There is no obligation.

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